Home › About
🌿 Independent · Ad-free · US-focused

About RefurbVerify USA

We're a team of tech enthusiasts and sustainability advocates on a mission to bring transparency to the US refurbished electronics market — so every American can buy refurb with confidence.

Our Mission

The US refurbished electronics market is worth over $65 billion and growing — but it's also confusing. Dozens of vendors compete for your attention, grading standards vary wildly, and "certified refurbished" can mean anything from factory-restored to simply "not dead." We built RefurbVerify to fix that.

We independently score 100 US vendors across 7 tiers — from Tier 1 mega-marketplaces like Back Market and Amazon Renewed, to Tier 7 enterprise circular economy players — using a transparent, Bayesian-adjusted methodology that rewards genuine quality and penalizes gaming.

100
Vendors Tracked
7
Vendor Tiers
1.2M+
Reviews Aggregated
0
Ads or Vendor Payments

Our Principles

🔍
Independent
We receive no payment from any vendor. Rankings are computed from public review data and our own assessments — not paid placement.
📐
Transparent methodology
Our Bayesian-adjusted scoring formula is fully published. Every number has a source. See How We Rank.
🌿
Sustainability-first
Buying refurb saves an estimated 55 kg CO₂ per device. We believe the refurb market is one of the most impactful consumer choices Americans can make.
🇺🇸
US-focused
We cover vendors operating in the US market — from massive marketplaces to specialist phone refurbishers, camera shops, audio dealers and enterprise ITAD.

What We Score

Our TrustScore is a 0–100 number that combines three components:

60 pts — Review aggregate (Trustpilot weighted 2×, Google Reviews weighted 1×, both Bayesian-adjusted for sample size). 20 pts — Refurb transparency (grading descriptions, battery health disclosure, warranty and returns). 20 pts — Operations & legitimacy (BBB status, US physical operations, contact info, years in business). Plus a volume bonus of up to +10 pts.

What We Don't Do

RefurbVerify does not accept payment for rankings, sell advertising, or receive affiliate commissions. We do not endorse any vendor. Our scores are information tools — not purchasing recommendations. Always read the full disclaimer before relying on any score.

Contact

Questions, corrections, vendor submissions or media enquiries: hello@refurbverify.com

To suggest a vendor not yet tracked, use our vendor submission form.