Grade A vs Grade B vs Grade C: What Do Refurbished Grades Really Mean?
There is no industry-wide standard for refurb grading. Every seller defines their own grades. That said, there are broadly accepted conventions we can decode.
Grade A: "Like New" or "Excellent"
Grade A is the highest condition grade. No scratches visible at normal viewing distance. For phones, Grade A typically implies battery health above 85%. The device functions identically to a new one.
Grade B: "Good" or "Very Good"
Grade B devices are fully functional but have light cosmetic wear — light scratches visible at arm's length. This is often the sweet spot for value: significant savings with minor cosmetic compromise. Battery health typically 78%+, and typically 35–45% cheaper than new.
Grade C: "Fair" or "Acceptable"
Noticeable cosmetic damage: visible scratches, scuffs, or possibly small dents. Fully functional. Best for buyers who prioritise price over aesthetics — especially if the device will live in a case.
How grades compare across major sellers
| Seller | Their Grade A equivalent | Battery health min | Screen condition |
|---|---|---|---|
| Apple Certified Refurbished | N/A — new housing fitted | 100% (new) | New screen fitted |
| Back Market | "Excellent" (Grade A) | 80% min | No cracks, minor micro-scratches |
| Swappa | "Excellent" (seller-graded) | Not guaranteed | Varies by seller |
| Decluttr | "Excellent" (their top grade) | Not disclosed | Minimal marks |
| Gazelle | "Excellent" | Not disclosed | No visible scratches from 12 inches |
| Amazon Renewed | "Premium" (top tier) | 80% min | No cracks, minimal marks |
Which grade should you choose?
- Grade A: If you care about cosmetics, plan to resell, or want the closest-to-new experience.
- Grade B: Best value for most buyers. Significant savings, minor cosmetic wear, identical function.
- Grade C: Best for utility use, kids' devices, or if you always use a case.
See how sellers score on transparency
RefurbVerify's scoring includes 20 points for grading transparency — check which sellers are most upfront.
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