Name: Swappa Review & TrustScore
Item: Swappa
Rating: 81.2
Author: RefurbVerify

📊 Score Breakdown

🟢 Trustpilot ★

★ 4.5 → 4.12 (Bayesian-adjusted)

🔵 Google Reviews ★

★ 4.4 → 4.05 (Bayesian-adjusted)

📝 Review volume

8K+ reviews

🔍 Review aggregate

49.1 / 60 pts

📋 Refurb transparency

16 / 20 pts

🏛 Operations & legitimacy

16 / 20 pts

🎯 Volume bonus (8K+ reviews ÷ 1.5M × 10)+0.1 pts

Total TrustScore

81.2 / 100

📄 Vendor Policies

Warranty

✓ Strong

Verify current warranty terms on the vendor's website before purchasing.

Returns

Check vendor site

Most reputable US refurb sellers offer 30-day returns. Verify current policy directly.

Grading standard

◑ Varies

Device grade clarity (Like New / Excellent / Good / Fair) contributes to the transparency score.

Battery health

◑ Varies

Battery health disclosure is a key transparency factor. Top vendors state % clearly.

🏛 Operations & Legitimacy

✅

BBB Status

Accredited

🇺🇸

US Operations

Confirmed

📞

Contact Info

Published

🏷️

Ops Score

16 / 20

📊

Tier

📋

Transparency

16 / 20

⚠️ Disclaimer: TrustScores are for information only — not purchasing advice. Some ratings reflect whole-platform scores, not refurbished-product-only scores. Always verify current policies directly with the vendor. Full disclaimer →

Swappa

📊 Score Breakdown

📄 Vendor Policies

🏛 Operations & Legitimacy

Quick Stats

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Score Formula